CANCEL and RETURN POLICY
How to return items
If for any reason you wish to return a product, please contact our Customer Support Team as soon as possible, and our team will take care of your request :
Email us at: email@example.com
Help Desk : 0090 212 517 98 35
Hours of operation on weekdays :
9:00 am-18:00 pm
Items eligible for return
- Products that are damaged or faulty
- Orders that arrive incomplete
- All returns must be returned in their original packaging, and in the condition which they were received.
Please contact our Customer Support Team within 3 working days of delivery to request an item return.
Credit may be returned to you in the following ways:
- As an exchange (as appropriate) for another item from www.uclerstore.com
- As a refund to your account in Fervente
Please note: If you have changed your mind after receiving your purchases, you must send the items back to us within 3 days of delivery, using any shipping company of your choice, at your expense.
Items which cannot be returned
Products can not be returned more than 3 days of delivery.